First for my russian friends:
Друзья, у меня есть отдельный магазин во Вконтакте с рублевыми ценами, где не нужно переплачивать за скачки курса и конвертирование, к тому же можно быстро связаться со мной. Это касается всех русскоязычных, кому платить рублями проще.
Shipping method: via Russian Post with two options:
1. With track number =
- 8 or 10.2$ international
- 1.2$ on Russia
2. Without track number =
- 4 or 6.5$ international
- 0.9$ on Russia
Shipping without track number is slow (up to 12 weeks) and can not be tracked. There is no refunds for package lost for this option! I had only one lost package, this is a very rare event, but it can happens. I take a photo of your package and record when I throw it in the mailbox, for evidence.
International shipping cost is calculated based on the weight of your order.
Orders are send every Friday (except January holidays) in autumn - winter- spring. In summer I'm very far from the city, so I can send packages only 1-2 times per month, so please be patient!
The estimated transit times for packages vary based on destination. Russian orders taking 3-14 business days to arrive, European orders 14-30 business days, and orders to the rest of the world taking anything from 3 to 12 weeks. Please allow at least 30 business days before inquiring after a lost package.
Orders shipped internationally may be subject to import tax.
I'm not liable for customs clearance & service fees as determined by the mail carrier or the destination country's customs officials, and those fees are not a basis for a refund, as they aren't something I'm able to control or reliably predict. By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.
If the package without track number is returned to me by the customer (e.g. incorrect address) mistake, I refund the value of the goods.
A package with track number will be returned to me if the customer didn't pick it up in time. Please keep track of the package, pick up it on time, and don't hesitate to ask questions! If an item is returned, I will not be able to receive it at the post office until I pay ANOTHER delivery cost (return). I'll contact you if your order returns. In any case, the money for the first delivery cannot be refunded!
If a product arrives damaged, please contact me and provide a picture of the damaged item!
If you have any questions or problems with your order - contact me!
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